Hearing Assistance

We Don't Want You to Miss Anything!

Instructions for using hearing assistance technology

We want everyone to hear our services clearly. We utilize both Auracast broadcast system and a T-Coil (loop) system. We have two separate channels running depending on where you are sitting: one for the Congregation (Sanctuary) and one for the Fellowship Hall

Whether you struggle to hear the
sermon or just want a little extra volume, this system is for you. Here are the
four ways you can connect.

Option 1: Direct Auracast Streaming
(For Newer Hearing Aids / CI Processor)

If you have newer hearing aids/cochlear implant (CI) processor fitted within the last couple of years, they might be "Auracast-ready." You can stream church audio directly into your ears without wearing a separate receiver device.

How to connect using your smartphone:
     
  • Open your hearing aid / CI app on your smart phone.
  •  
  • Go to the settings menu within this app and ensure the Auracast
      setting is turned on.
  •  
  • At your app's home page, select either Congregation or Fellowship Hall depending on which room you are in to begin streaming /instantly hear the service.
  •  
  • Most apps will give you an option to adjust the streaming volume to
      your personal comfort level.

Option 2: T-Coil / Hearing Loop
Connection (For T-Coil Hearing Aids / CI Processor)

If your hearing aids / CI do not have Auracast but feature a T-Coil (Telecoil), you can still stream the service wirelessly depending on your location:

  • In the Congregation (Sanctuary): This room is looped. Simply switch your hearing aid or cochlear implant to its "T-Coil" or "Loop" program to instantly hear the service.
  •  
  • In the Fellowship Hall: Stop by the back sound station and pick up a pocket receiver. We have a separate, personal neck-loop that plugs directly into the receiver and syncs perfectly with your T-Coil.

Option 3: Borrow a Church Receiver
(For Anyone)

If you do not wear hearing aids, or if
your tech layout doesn't fit the wireless options above, you can borrow one of
our portable pocket receivers. We have multiple receivers available at each
location.

  • Pick up a device: Pick up a receiver from the sound station located in the back of the Congregation or the back of the Fellowship Hall.
  •  
  • Listen your way: Each receiver comes with a single-ear piece, or you can plug in your own favorite wired earbuds.
  •  
  • Return after use: Please return the device to the sound station at the end of the service so it can be docked and charged for the next user.

Option 4: Stream to Personal Wireless
Earbuds (For Samsung Phone Users)

If you own a flagship Samsung smartphone released since 2023 updated to One UI 6.1 or newer, you can stream the church audio directly to compatible wireless earbuds (like the Galaxy Buds2 Pro, Galaxy Buds3, or Galaxy Buds3 Pro) without borrowing church equipment.

How to find and listen to the church
channel:
     
  1.  Navigate to Settings > Connections > Bluetooth.

  2.  
  3.  Tap the More options menu (three vertical dots) in the
      top-right corner.

  4.  
  5.  Select Listen to Auracast broadcast (or Find Broadcasts).

  6.  
  7.  Select Congregation or Fellowship Hall from the list
      to stream the service into your earbuds.

Need Help or Have Questions?


At Church: See our sound team volunteers at the back of either room
     before or after the service for a quick demonstration.
 
With Your Hearing Devices: Contact your personal
     audiologist to find out if your specific hearing aids or implants support
     Auracast or T-Coil.
 
Community Support: You can also reach out to the
     team at Aim Hearing - Tinnitus & Audiology Wellness Center.
     They will be happy to assist you in getting your devices configured.

📞 Phone: 336-294-9617

🌐 Website: aimhearing.com

⚠️ Note: Technology, phone software menus, and device compatibility change rapidly. To the best of our knowledge, this document is current as of June 2026. Check with your audiologist for the most up-to-date connection instructions if your device settings look different.